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Zachary S. Harvey

63 Linden Ave. 

Moundsville, WV 26041

304-281-0332

Zac@phoenixforestsong.com

 

Experience

 

8/2009 – 10/2010              WV Northern Community College                                                             Wheeling, WV
Information System Specialist

  • Develop long and short-term out-of-the-box solutions for spontaneous situations
  • Network Administration using Cisco Layer 3 Switches and ASA Devices
  • Redevelop the network into an orderly series of connections while Live in a 30 year old undocumented, over-wired network spread across three campuses and four sites.
    • Each Initial Campus Infrastructure consisted of:
      • A series of 10Mb hubs
      • A Layer 3 Cisco Switch
      • A Cisco ASA device
      • ISP connection
      • Stone and Steel Interiors
    • The Final Infrastructure of Each campus consisted of:
      • Hubs were gradually replaced with gigabit switches during off hours
      • Nagios Network monitoring implemented.
      • SolarWinds replaced Nagios
      • Detailed Network documentation
      • IP Scheme change planning
      • IP Scheme change programming
      • DNS Name standards implemented based on site
      • A complete top-to-bottom re-wiring of all three sites using a top-down Tree model to manage and identify network traffic chokepoints and blockages
      • Internal VLANs to segregate and limit particular network access
      • Creation and Isolation of Server Environments over Default Network
  • Network planning and project management
  • Instituted Documentation and Versioning into the IT environment.
  • Windows server 2003 and 2008 Administration
  • Linux system administration for various flavors of Linux
  • Create, Manage, and Install Virtualization and Virtual Servers
  • Monitor Data and Voice Networks for Errors
  • Run, Terminate, and hide Category 6 wires, jacks, and punch down blocks
  • Provide Support to a demanding academic environment, including:
    • Workstation and Server service
    • Network support
    • Technical Support
  • Maintain Server and Desktop Hardware and Software.
  • All other duties as assigned

 

Spring 2010         WV Northern Community College                                                             Wheeling, WV
Adjunct Faculty for CIT-184 A+ Network Certification

  • Develop a teaching strategy that would balance younger student’s lack of experience with older student’s lack of knowledge to allow all students to take and pass the A+ Certification exam.
  • Ensure that each student had a complete and thorough understanding of the OSI Model.
  • The Class was introduced to Plato’s Theory of Forms and other abstract Theorem in order to fully understand the OSI model and its limitless implementations with examples and exercises.
  • Introduced Structure, Documentation, Order, and Schema to Students
  • Introduced Troubleshooting skills
    • Observe the situation
    • Analyze observed results in accordance to available and prior knowledge
    • Research solutions or missed areas of knowledge if possible
    • Implement a single change
    • observe and analyze again
    • Keep or Discard solution based on effectiveness
  • Introduction to Iterative development versus a single SDLC-like development cycle
  • Defined IT as a “why” thought process rather than a procedural “what” and “how” process

 

8/2007 – 8/2009                Computer Sciences Corporation                                                                Wheeling, WV
Technical Support Technician II

  • Federal Secret Level Security Clearance.
  • Monitor Data and Voice Networks for Errors
  • Provide Support to 200 Computer Workstations and 12 Servers
  • Provide IT Support for all Local and Remote Office End-Users
  • Maintain Server and Desktop Hardware and Software.
  • Maintain WSUS Server for Two Secure Computer Networks.
  • Train Employees on Security Procedures.
  • Assist in Management of the Facility Card Access Systems
  • Assist in Management of Avaya PBX and Audix Voicemail System
  • Manage SecureLogix Call Recording System
  • Draft Regular Reports for CSC and the FBI

3/2003 – 8/2007                Harvey Computer Services                                                           Moundsville, WV

Owner/Operator

·                  Provide Customized Solutions for Business Clients

o    Computer and Hardware selection, installation, and maintenance

o    Software selection installation, customization, and training

o    Internet Service Provider selection and price comparison

o    Local Area Network planning, implementation, troubleshooting, and maintenance

·         Service and Build Computer Systems, Workstations, and Servers

·         Analyze, Purchase, and Implement Hardware and Software Solutions

·         Design and Implement Wired Ethernet and 802.11 Wireless Networks.

·         Design and Implement VPN and Remote Access Networks

·         Microsoft Operating Systems: DOS 6.2 through Windows Vista and Windows 2003

·         Install and Configure Custom Third-Party Software:

o   Nationwide Insurance Secure Remote Office with Citrix

o   Micro MD and Concept Medical Billing Databases

o   Tigris AIX Medical Billing server with Windows 2003 Terminal Services Support

o   Simian Broadcast Software for Radio Station Play Management

·         A Multitude of Financial and Legal Responsibilities

 

8/2000-6/2005                   StratusWave Communications                                                  Wheeling, WV

System/Network Administrator

·         Redesign of the core network from unnecessary NAT and VLAN traffic:

o   Ip scheme change planning, implementation, and documentation

o   Migrate the ISP Server Environment from One Sun Solaris Workstation to several redundant servers without the benefit of a budget

o   Implemented NSF partitions as Backup environments for server configurations and data

o   Implemented automation of a majority of the server environment via scripting:

§   Perl, Sed, Awk, and Bash scripts

§  Cron and Crontab for automation

§  Occasional C/C++ programming required

·         Administration of:

o   Sun Solaris 6.5 and 6.7 systems

o   Red Hat, Fedora Core, and CentOS Linux servers

o   Windows NT and Windows 2000 Servers for Internet and File sharing

·         Responsible for all Servers, workstations, and computer equipment

·         Administration of All System Services: 

o   Internet – IIS, Apache, DNS, Sendmail, POP3, Radius, FTP

o   File/Print - Samba, NFS, and Active Directory Shares

·         Administration of various types of computer networks including:

o   An ACL Based Hybrid/Segregated Internal/External Ethernet Corporate Network

o   An Alcatel Local Multipoint Distribution Service (LMDS) Licensed Band Wireless Network

o   An Alvarion Wireless Unlicensed Band Network Consisting of 2.0 GHz and 900 MHz Client-side Transceivers with Centrally Located AU Devices

·         Developed a Strong Understanding of TCP/IP Fundamentals and the OSI Model

·         Backup and Restore Important System and User Data using BRU and Veritas

·         Telephone and On-site Technical Support for StratusWave Clients

·         Created the Internet Service Installation CD for New Client Installations

·         Administration of Various Models of Remote Access Concentrator Devices

 

Education

6/2007-6/2009                   University of Phoenix                                                                     Online Campus

B.S. Information Technology

·         IT Project Management

·         Software Development Lifecycle

·         C/C++ and Java Programming Languages

·         Linux and Windows Administration with Computer Forensics

·         Windows Networking with Active Directory and Group Policy Management

·         Database Administration using Microsoft SQL and MYSQL

·         Web Programming using HTML, PHP, and MYSQL

·         Cumulative GPA 3.7

 

1/1998-5/2000                   WV Northern Community College                                            Wheeling, WV

A.S. Computer Science

·         C/C++, COBOL, and Visual Basic Programming

·         Software Development Using Visual Basic and BIS/MIS guidelines

·         Fundamentals of Information System Design

·         Fundamentals of Network Design and TCP/IP Protocols

·         GPA 3.5

·         Phi Theta Kappa

 

COMPUTER SKILLS

  • Linux and Windows Server Administration
  • Linux and Solaris Operating Systems and Services
  • Microsoft Windows 3.1 (DOS), 9x, NT 4, 2000, XP, Vista, and Windows 7
  • Microsoft Server 2000, 2003, and 2008
  • Active Directory and Group Policy Administration
  • Windows Server Update Services (WSUS) 2.0 and 3.0
  • Mac Classic OS 7 through Mac OS X
  • Wired and Wireless networks
  • Network Cable Creation and Installation
  • Cisco:
    • Routers
    • Switches
    • Pix Firewall and ASA Devices
  • Strong Understanding of the OSI Model, TCP/IP Theory
  • Software Development Lifecycle and Iterative Development
  • McAfee, Symantec, and AVG Corporate Antivirus Client/Server
  • Veritas and BRU Backup/Recovery Software for Linux and Windows
  • SecureLogix Call Recording Appliance and Server
  • Avaya Phone Switch Management
  • Audix Voicemail System Management
  • Digital Access Carrier System (DACS) Administration
  • Remote Access Concentrator (Modem Racks) Installation and Administration
  • Numerous Network Management Software Packages
  • Symantec Ghost Stand-alone, Client, and Server
  • Symantec PCAnywhere and Citrix Remote Access
  • Peachtree, Quickbooks, and DOME Accounting Packages
  • Multiple Image and Photo Manipulation Packages
  • Microsoft Office, Corel Word Perfect, and OpenOffice Productivity Packages
  • MySQL, Microsoft SQL Server, and PostgreSQL Database Management
  • In-depth knowledge of high-level data structures and programming in C/C++ in both Windows and Unix environments.
  • A good working knowledge of Perl, Java, HTML, and Visual Basic programming languages
  • Academic Experience with Assembly, COBOL, Forth, FORTRAN, Ada, Pascal, Ruby, BASIC, Quick Basic, Euphoria, and Visual C++. 
  • Lotus Notes and Sametime Connect Client-side Installation and Maintenance