Zachary S. Harvey 63 Linden Ave. Moundsville, WV 26041 304-281-0332 Zac@phoenixforestsong.com Experience 8/2009 - 10/2010 WV Northern Community College Wheeling, WV Information System Specialist * Develop long and short-term out-of-the-box solutions for spontaneous situations * Network Administration using Cisco Layer 3 Switches and ASA Devices * Redevelop the network into an orderly series of connections while Live in a 30 year old undocumented, over-wired network spread across three campuses and four sites. o Each Initial Campus Infrastructure consisted of: - A series of 10Mb hubs - A Layer 3 Cisco Switch - A Cisco ASA device - ISP connection - Stone and Steel Interiors o The Final Infrastructure of Each campus consisted of: - Hubs were gradually replaced with gigabit switches during off hours - Nagios Network monitoring implemented. - SolarWinds replaced Nagios - Detailed Network documentation - IP Scheme change planning - IP Scheme change programming - DNS Name standards implemented based on site - A complete top-to-bottom re-wiring of all three sites using a top-down Tree model to manage and identify network traffic chokepoints and blockages - Internal VLANs to segregate and limit particular network access - Creation and Isolation of Server Environments over Default Network * Network planning and project management * Instituted Documentation and Versioning into the IT environment. * Windows server 2003 and 2008 Administration * Linux system administration for various flavors of Linux * Create, Manage, and Install Virtualization and Virtual Servers * Monitor Data and Voice Networks for Errors * Run, Terminate, and hide Category 6 wires, jacks, and punch down blocks * Provide Support to a demanding academic environment, including: o Workstation and Server service o Network support o Technical Support * Maintain Server and Desktop Hardware and Software. * All other duties as assigned Spring 2010 WV Northern Community College Wheeling, WV Adjunct Faculty for CIT-184 A+ Network Certification * Develop a teaching strategy that would balance younger student's lack of experience with older student's lack of knowledge to allow all students to take and pass the A+ Certification exam. * Ensure that each student had a complete and thorough understanding of the OSI Model. * The Class was introduced to Plato's Theory of Forms and other abstract Theorem in order to fully understand the OSI model and its limitless implementations with examples and exercises. * Introduced Structure, Documentation, Order, and Schema to Students * Introduced Troubleshooting skills o Observe the situation o Analyze observed results in accordance to available and prior knowledge o Research solutions or missed areas of knowledge if possible o Implement a single change o observe and analyze again o Keep or Discard solution based on effectiveness * Introduction to Iterative development versus a single SDLC-like development cycle * Defined IT as a "why" thought process rather than a procedural "what" and "how" process 8/2007 - 8/2009 Computer Sciences Corporation Wheeling, WV Technical Support Technician II * Federal Secret Level Security Clearance. * Monitor Data and Voice Networks for Errors * Provide Support to 200 Computer Workstations and 12 Servers * Provide IT Support for all Local and Remote Office End-Users * Maintain Server and Desktop Hardware and Software. * Maintain WSUS Server for Two Secure Computer Networks. * Train Employees on Security Procedures. * Assist in Management of the Facility Card Access Systems * Assist in Management of Avaya PBX and Audix Voicemail System * Manage SecureLogix Call Recording System * Draft Regular Reports for CSC and the FBI 3/2003 - 8/2007 Harvey Computer Services Moundsville, WV Owner/Operator * Provide Customized Solutions for Business Clients o Computer and Hardware selection, installation, and maintenance o Software selection installation, customization, and training o Internet Service Provider selection and price comparison o Local Area Network planning, implementation, troubleshooting, and maintenance * Service and Build Computer Systems, Workstations, and Servers * Analyze, Purchase, and Implement Hardware and Software Solutions * Design and Implement Wired Ethernet and 802.11 Wireless Networks. * Design and Implement VPN and Remote Access Networks * Microsoft Operating Systems: DOS 6.2 through Windows Vista and Windows 2003 * Install and Configure Custom Third-Party Software: o Nationwide Insurance Secure Remote Office with Citrix o Micro MD and Concept Medical Billing Databases o Tigris AIX Medical Billing server with Windows 2003 Terminal Services Support o Simian Broadcast Software for Radio Station Play Management * A Multitude of Financial and Legal Responsibilities 8/2000-6/2005 StratusWave Communications Wheeling, WV System/Network Administrator * Redesign of the core network from unnecessary NAT and VLAN traffic: o Ip scheme change planning, implementation, and documentation o Migrate the ISP Server Environment from One Sun Solaris Workstation to several redundant servers without the benefit of a budget o Implemented NSF partitions as Backup environments for server configurations and data o Implemented automation of a majority of the server environment via scripting: - Perl, Sed, Awk, and Bash scripts - Cron and Crontab for automation - Occasional C/C++ programming required * Administration of: o Sun Solaris 6.5 and 6.7 systems o Red Hat, Fedora Core, and CentOS Linux servers o Windows NT and Windows 2000 Servers for Internet and File sharing * Responsible for all Servers, workstations, and computer equipment * Administration of All System Services: o Internet - IIS, Apache, DNS, Sendmail, POP3, Radius, FTP o File/Print - Samba, NFS, and Active Directory Shares * Administration of various types of computer networks including: o An ACL Based Hybrid/Segregated Internal/External Ethernet Corporate Network o An Alcatel Local Multipoint Distribution Service (LMDS) Licensed Band Wireless Network o An Alvarion Wireless Unlicensed Band Network Consisting of 2.0 GHz and 900 MHz Client-side Transceivers with Centrally Located AU Devices * Developed a Strong Understanding of TCP/IP Fundamentals and the OSI Model * Backup and Restore Important System and User Data using BRU and Veritas * Telephone and On-site Technical Support for StratusWave Clients * Created the Internet Service Installation CD for New Client Installations * Administration of Various Models of Remote Access Concentrator Devices Education 6/2007-6/2009 University of Phoenix Online Campus B.S. Information Technology * IT Project Management * Software Development Lifecycle * C/C++ and Java Programming Languages * Linux and Windows Administration with Computer Forensics * Windows Networking with Active Directory and Group Policy Management * Database Administration using Microsoft SQL and MYSQL * Web Programming using HTML, PHP, and MYSQL * Cumulative GPA 3.7 1/1998-5/2000 WV Northern Community College Wheeling, WV A.S. Computer Science * C/C++, COBOL, and Visual Basic Programming * Software Development Using Visual Basic and BIS/MIS guidelines * Fundamentals of Information System Design * Fundamentals of Network Design and TCP/IP Protocols * GPA 3.5 * Phi Theta Kappa COMPUTER SKILLS * Linux and Windows Server Administration * Linux and Solaris Operating Systems and Services * Microsoft Windows 3.1 (DOS), 9x, NT 4, 2000, XP, Vista, and Windows 7 * Microsoft Server 2000, 2003, and 2008 * Active Directory and Group Policy Administration * Windows Server Update Services (WSUS) 2.0 and 3.0 * Mac Classic OS 7 through Mac OS X * Wired and Wireless networks * Network Cable Creation and Installation * Cisco: o Routers o Switches o Pix Firewall and ASA Devices * Strong Understanding of the OSI Model, TCP/IP Theory * Software Development Lifecycle and Iterative Development * McAfee, Symantec, and AVG Corporate Antivirus Client/Server * Veritas and BRU Backup/Recovery Software for Linux and Windows * SecureLogix Call Recording Appliance and Server * Avaya Phone Switch Management * Audix Voicemail System Management * Digital Access Carrier System (DACS) Administration * Remote Access Concentrator (Modem Racks) Installation and Administration * Numerous Network Management Software Packages * Symantec Ghost Stand-alone, Client, and Server * Symantec PCAnywhere and Citrix Remote Access * Peachtree, Quickbooks, and DOME Accounting Packages * Multiple Image and Photo Manipulation Packages * Microsoft Office, Corel Word Perfect, and OpenOffice Productivity Packages * MySQL, Microsoft SQL Server, and PostgreSQL Database Management * In-depth knowledge of high-level data structures and programming in C/C++ in both Windows and Unix environments. * A good working knowledge of Perl, Java, HTML, and Visual Basic programming languages * Academic Experience with Assembly, COBOL, Forth, FORTRAN, Ada, Pascal, Ruby, BASIC, Quick Basic, Euphoria, and Visual C++. * Lotus Notes and Sametime Connect Client-side Installation and Maintenance